Bidar Ops ConsoleGovernance & OperationsZS003000

Monitoring, logging, incident and operations platform

Bidar is Niadad's operations console for monitoring, logging, incident and event management across enterprise systems.

Family
Governance & Operations
Owner
Niadad
Status
Live

Problem

Large systems emit logs and metrics into separate tools, and during an outage the operations team hunts for the cause across several consoles. Incidents are detected late, have no clear owner, and lessons are never recorded.

Platform overview

Bidar is Niadad's operations console: it gathers metrics, logs and events from every system in one place, raises alerts from rules and thresholds and turns each alert into an incident with an owner, severity and timeline. The operations team sees status, responds and records the post-incident review from one console.

Key capabilities

Metric monitoring

Collects infrastructure, service and business health indicators and shows them on dashboards.

Log management

Receives, indexes and makes structured logs from every system searchable.

Alerting

Evaluates rules and thresholds on metrics and logs and notifies through defined channels.

Incident management

Manages incidents with owner, severity, timeline and links to changes.

On-call and escalation

Defines on-call rotas and escalation chains per service.

Post-incident review

Records and tracks root cause, actions and lessons learned.

Architecture

01

Collection of metrics, logs and traces

02

Time-series storage and log index

03

Rules and alerting engine

04

Incident and on-call management

05

Operational dashboards

06

Notification channel connectors

Integrations

Aramesh (linking incidents to tickets)
Sepehr (API metrics and logs)
Payam and Jarian (queue and stream monitoring)
Shanasa (operator access)
SIEM and security tooling
Standard monitoring agents and OpenTelemetry

Use cases

Operations centre for banking systems
Monitoring digital channels and APIs
Monitoring queues and data streams
Incident management and on-call
Availability reporting for SLAs

Let's build together.

If your organisation, bank or industry is ready to turn data into decisions, start the conversation here.